This is another link from buisinessballs.com. I guess I got hyper carried a way (if I may coin my own term for moving from one hyperlink to the next :) ). This deals with the phases that people go through with regards to change. The link discusses two theories, which I outline below, and the second link is a PDF file illustrating the transition curve. The site elaborates on the first model but the second one makes better sense to me as some resolution seems to take place; the first one is just a bit confusing to me. What are your views?
John Fisher's personal transition curve: 8 stages
- Anxiety: unsure of what the future looks like with the change
- Happiness: expect the best, some even have unrealistic expectations
- Fear: behavioral change occurs others notice but not the individual
- Threat: the individual becomes aware of behavioral changes
- Guilt: recognizes that old behavior was inappropriate
- Depression: confusion and de-motivation
- Disillusionment: goals differ from organizational goals
- Hostility: the change process is ignored or undermined
- Denial: the individual acts like the change has not occurred.
The Lewis-Parker 'Transition Curve' seven stages are summarized as follows:
- Immobilisation - Shock. Overwhelmed mismatch: expectations v reality.
- Denial of Change - Temporary retreat. False competence.
- Incompetence - Awareness and frustration.
- Acceptance of Reality - 'Letting go'.
- Testing - New ways to deal with new reality.
- Search for Meaning - Internalisation and seeking to understand.
- Integration - Incorporation of meanings within behaviours.
http://www.businessballs.com/personalchangeprocess.htm
http://www.businessballs.com/processofchange.pdf
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2 comments:
I like the second model, too. But I have to admit that whenever I look at change theories, I think of the book "Who Moved My Cheese" and I have to laugh. It's written as a parable about two mice. One embraces change as the cheese gets moved, seeing it as a challeng and adventure. The other mouse becomes immobile, resenting the change and the fact that there aren't the same rewards in his environment as before. Kind of a stupid book (quick to read, and I'll lend it if interested), but the message is there.
I read the book. I think it is a good book too. Sometimes humans understand things best when it's done indirectly like in the form of an allegory.
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